DELAMAR SPAS ARE OPENED

As restrictions are slowly being lifted, we are very pleased to let you know that all three of our Delamar Spa locations are reopened for massages, body buffs and detoxifying body treatments. Our West Hartford Spa is also offering manicure and pedicure services. At this time due to COVID-19 regulations, we are not able to provide facial services. We are offering virtual skin consultations for free during COVID-19, we will be more than happy to schedule you an appointment.

Before You Arrive

Please be prepared to pay in advance by credit card

We have implemented a contact-free credit card-only system for payment. All treatments must have a credit card attached to the service, and we ask that you consider adding a tip at this time. When we call to confirm your appointment, please have your credit card handy!

Please make note of some changes

The Spa bathroom, changing rooms, and relaxation room will be closed. You may use the hotel lobby bathroom, and an attendant will disinfect the bathroom between each use.

Reschedule your appointment, if you don’t feel well

If you have been traveling, have a low-grade fever, have lost your sense of taste or smell, or generally aren’t feeling well, please reschedule your appointment.

Arriving at Your Appointment

Please arrive to your appointment alone

Only one spa therapist and one guest are allowed in the spa at any time. Staff members will practice social distancing from each other.

Please call to check-in to your appointment

To check-in to your scheduled appointment, please call the spa at 860.937.2466 to let us know you’re here. You may wait in our hotel lobby and we will text you when we are ready for you to enter the Spa

Leave your personal belongings in your car

When you enter the spa, we will ask you to place your keys, wallet, and phone in a disposable bag. Please leave any non-essential items in your vehicle.

Face Mask Required

All spa clients, hotel guests, and employees are required to wear a face mask while on the premises. For added protections, our estheticians and therapists will be wearing a facial shield. Each shield will be disinfected in between clients.

Be prepared to have your temperature taken

We will greet you at the door and take your temperature with a contact-free thermometer. The CDC states that a fever is 100.4.° If you have a fever upon arrival, your appointment will be rescheduled. For your protection, all spa personnel will have their temperature taken daily.

Sanitize your hands

Once you have entered the building, we ask all clients to use hand sanitizer available in the lobby and again when they enter the spa.

Proceed directly to your treatment room

Changing rooms and relaxation rooms will be closed until further notice. While respecting appropriate social distancing protocol, our staff will guide you directly to your treatment room. You will undress in the treatment room, and your clothes and personal items placed in a plastic bag for safekeeping.

How to purchase products

If you are interested in purchasing products or retail items, let the spa coordinator or therapist know, and we will charge to the credit card on file. If we don’t have the product in inventory, we will ship it to you.

Additional precautions we have taken to maintain a clean and pristine Spa:
• All surfaces are cleaned and sanitized between clients and throughout the day.
• We have installed plexiglass at our spa coordinator desk, and ask that all guests maintain appropriate 6ft social distancing as indicated.
• Only wheelchair bound guests or older guests should use the elevator.
• All appointments may be made over the phone and we are happy to process any retail product orders for curbside pick-up or for home delivery through our website www.shopdelamarspa.com.
• If you have any questions regarding our COVID-19 protocol, please do not hesitate to contact our Spa Coordinator at 860.937.2466 or dwhspa@thedelamar.com and they will be happy to assist you in any way possible.

Thank you for supporting us through the years, during these difficult times, and as we move forward. We take seriously your trust in us and remain committed to your health and well-being.

Current Hours of Operation, subject to change:
Delamar Greenwich Harbor: Sunday- Saturday, 8:00am-9:00pm
Delamar Southport: Sunday – Saturday, 8:00am-7:00pm
Delamar West Hartford: Sunday – Saturday, 10:00am-6:00pm

Contact Us:
To book or reschedule your long-awaited rejuvenating appointment, please contact us at:
Phone: 860.937.2466
Email: dwhspa@thedelamar.com

DELAMAR Spas offer the ultimate spa destination for those seeking innovative result-driven beauty and wellness treatments.

DELAMAR Spas are pleased to partner with Biologique Recherche (BR), the definitive skin care line, and Valmont, the ultimate luxury brand, and their extraordinary and highly effective protocols and treatments.